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30 June 2023 at 4:26pm
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[ARTICLE] Telstra and ANZ say human call centres will have AI agents

A news article has been posted about Telstra Corporation on the AFR. The article was published around , on 13 November 2024 at 5:16am.

The way companies deal with their customers is going to change in the AI era, two of Australia’s biggest companies say, but humans will still be involved.

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TLS was $4.30 at the close of trade on 30 June 2023

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